Description

We're looking for an ambitious, sales-driven and target-focused Lettings Negotiator to join the growing lettings team of an exciting Single Family Housing (SFH) / Build to Rent (BTR) operator in Leeds.

This is an opportunity for someone who loves being on the phone, thrives on hitting KPIs and is motivated by turning enquiries into successful lets. With an expanding property portfolio, new homes coming to market and an excellent commission structure, this role offers the chance to make a real impact, maximise your earnings and progress your career within a fast-growing residential property business.

If you're a natural salesperson who knows the importance of quick responses, consistent follow-ups and confidently closing deals, we'd love to hear from you.

The Role

As a Lettings Negotiator, you'll take ownership of the sales and lettings journey, from the moment a prospective resident makes an enquiry through to application, reservation and move-in.

You'll be responsible for maximising every lead, proactively chasing prospective residents, building a strong pipeline and converting enquiries into completed lets. This is a hands-on, commercially focused role where activity, conversion rates and results matter.

You'll work in a fast-paced, performance-driven environment where your ability to build rapport, overcome objections and close deals will directly contribute to the business's growth — and your earning potential.

Key Responsibilities

• Convert enquiries into successful lets: Manage incoming leads across phone, email, online portals and other channels, with a strong focus on conversion.

• Be confident on the phone: Proactively call prospective residents, qualify leads, understand their requirements and generate genuine interest in available homes.

• Follow up and chase leads: Maintain consistent contact with warm and outstanding leads, follow up after viewings and applications, and ensure opportunities don't go cold.

• Hit and exceed KPIs: Work towards targets covering call activity, enquiry response times, viewing bookings, follow-ups, reservations and completed lets.

• Drive the lettings pipeline: Take ownership of prospective residents from first contact through to move-in, keeping momentum at every stage.

• Close deals: Handle objections confidently, communicate the benefits of available homes and create a clear path from initial interest to commitment.

• Maximise every opportunity: Identify opportunities to re-engage previous leads, reduce drop-off and improve conversion rates.

• Deliver an outstanding customer experience: Build rapport, develop trust and provide a professional, responsive service that encourages prospective residents to choose our homes.

• Support new property launches: Help drive demand and occupancy as the business acquires new assets and brings additional homes to market.

• Maintain accurate CRM records: Log calls, follow-ups, pipeline activity and outcomes to ensure clear visibility of performance and opportunities.

• Contribute to team success: Share ideas, support marketing and lead-generation initiatives, and work collaboratively to achieve leasing and occupancy targets.

What We're Looking For

• Previous experience in residential lettings, estate agency, property sales, Build to Rent or Single Family Housing sector.

• A confident telephone manner and the ability to build rapport quickly with prospective customers.

• A proven ability — or a strong desire — to work towards KPIs, sales targets and measurable performance objectives.

• A proactive approach to lead management, follow-ups and chasing outstanding opportunities.

• A natural closer who can handle objections, create urgency appropriately and convert interest into action.

• Resilience, drive and determination, with the motivation to keep following up and pushing opportunities forward.

• Excellent organisation and time management, with the ability to manage a busy pipeline and prioritise effectively.

• Strong communication skills, attention to detail and confidence using CRM systems.

• A positive, ambitious mindset and the desire to grow alongside an expanding property business.

Above all, we're looking for someone commercially minded, energetic and motivated by results. You'll understand that success in lettings isn't just about answering enquiries — it's about taking ownership, picking up the phone, following up consistently and converting opportunities into revenue.

What's In It For You?

• Excellent commission structure with the opportunity to significantly increase your earnings through successful lettings.

• The opportunity to join a growing SFH / BTR operator with new properties and assets entering the portfolio.

• A performance-driven environment where results, initiative and commercial impact are valued.

• The opportunity to take ownership of your pipeline and make a measurable contribution to business growth.

• The chance to develop your sales, negotiation and property expertise within an expanding residential platform.

• A role with genuine scope to grow as the business and lettings team continue to expand.

Apply today with your CV and take the next step in your property sales career.